A. Directions: Identify The Following Front Office Services…

A. Directions: Identify the following front office services tools, equipment, and paraphernalia. Choose you answer from the list of words inside the box below.

1. A container for holding and storing credit card vouchers, room number-wise.
2. This machine is used for communications and queries purposes like for reservation and pre- registration of hotel.
3. Format of cash drop envelope used by the hotel cashiers. Columns on the envelope are duly filled and the money collected during their shift is placed on this envelope.
4. Use for digital monitoring of accounts of the guests, responsible for profiling, thus, replacing manual or mechanical work. It is used to produce, save, and store a range of internal and external use documents.
5. A currency detector or currency validator is a device that determines whether notes or coins are genuine or counterfeit.
6. It is underneath the counter of front desk. It contains array of slots used to keep the keys of the guestrooms.
7. It produces a hard copy of documents on paper. It can be a dot matrix, ink jet, laser print, and combined printer
8. It produces a print document by electronically scanning and transmitting it via telephone line to another fax machine.
9. Used to calculate totals of the guest accounts, departments, and transactions.
10. Commonly known as a bell mans’ tag, claim tag, front desk tag, or baggage claim tag. Used extensively by hotels and tour companies, this type of tag may include room number, bag quantity, and agreement.

Luggage bag
Telephone
Envelopes
Fax Machine
Credit Card Voucher Holder
Computer
Ving Card
Key Rack
Printer
Bell Boy’s Cart
Bill Detector
Calculator

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Answer:

1. Credit Card Voucher Holder

2. Telephone

3. Envelopes

4. Computer

5. Bill Detector

6. Key Rack

7. Printer

8. Fax Machine

9. Calculator

10. Bell Boy’s Cart

Explanation:

A. Directions: Identify The Following Front Office Services…

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